When Problems Occur
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Start:
*When Problems Occur [#u5238ddc]
If you encounter any problems while using "RPG Developer ...
//If you encounter any trouble while using "RPG Developer...
***Backup [#ebbf43ac]
-''We strongly recommend that you specify "Auto Backup" i...
#br
-Backup files can be accessed from the top menu [[History...
***Roll Back [#e469af06]
-''If an update causes a problem with this tool, it is po...
#br
1) After launching the steam client, open the gear icon o...
2) Select "BETAS" from the menu on the left side of the p...
3) Select the version you wish to roll back from the "Sel...
4) The update starts and rolls back to the specified vers...
''&color(red){Attention};''
We will gradually remove older builds of RPG Developer Ba...
***Responding to Problems When They Occur [#i9bad042]
-''When the "Exceptions" dialog box appears''
If a dialog box such as "An exception occurred at 00" is ...
Then please see [[Contact Us:https://rpgbakin.com/pukiwik...
#br
1) Press the "Details" button in the dialog.
2) Copy the entire contents displayed -> Paste into a not...
#br
-''When a crash report appears''
If the Crash Report dialog is displayed, please take the ...
Then please see [[Contact Us:https://rpgbakin.com/pukiwik...
#br
1) Press the "Copy to Clipboard" button in the dialog
2) Paste the copied content into a notepad application, e...
#br
-''If "RPG Developer Bakin" is terminated without generat...
Then please see [[Contact Us:https://rpgbakin.com/pukiwik...
-''If this tool does not launch''
If Bakin has stopped launching, the following actions may...
If it does not launch after trying the following, please ...
-- After launching the Steam Client, go to Properties (ge...
-- Try deleting settings.dat, FSMTool.dat and mapedit_doc...
-- Try updating the graphics board drivers.
-- Try to terminate the task of the sound utility "Nahimi...
-- Try to roll back to a previous version of Bakin, as de...
#br
-''Sample game does not launch''
Please make sure that the graphics board driver is up-to-...
Please terminate the task of the sound utility “Nahimic” ...
#br
If the game does not start after trying the above, please...
#br
[''Procedure'']
1) Go to [[this page:https://rpgbakin.com/pukiwiki_en/?pl...
2) Unzip the Zip file and run SystemInfo.exe in the folde...
3) Copy the contents of the resulting dialog to the clipb...
4) Please send that file as an attachment.
#br
-''Other Problems''
Please see [[Contact Us:https://rpgbakin.com/pukiwiki_en/...
***If the tool crashes, please check the Windows Task Man...
***Contact Us [#a1fbef30]
''&size(16){Please contact us with the following informat...
''&size(16){[[RPG Developer Bakin Official Site Contact U...
-''Information that Must Be Included in Your Inquiry''
--''System Report''
Please create and send us a system report to obtain infor...
#br
1) Launch Bakin and open "Configuration" on the left side...
2) Press the "System Report" button in "Configuration" to...
3) Press the Copy to Clipboard button at the bottom of th...
--''Text File recording the "Details" of the "Exception" ...
--''Text File recording the contents of the Crash Report ...
#br
-''Information that we may ask you to provide, if necessa...
You may be asked to provide the following information as ...
If it becomes necessary during the communication after yo...
#br
--''Zip File of Project Folder''
To create a ZIP file, open the project, right-click on th...
The exported file will be named "ProjectFolderName.zip", ...
#br
--''Windows Application Event Viewer Error Log ''
#br
1) Please launch an application called "Event Viewer" in ...
2) Under the section called "Administrative Events," erro...
3) If you click on an error, the details will appear in t...
4) In the dialog that appears after you name the file, ch...
The error list includes the time of occurrence, so you ca...
#br
--''Task Manager Dump''
#br
1) Start the Windows Task Manager
2) Locate the process for this tool in the "Apps" or "Bac...
3) A dump file is generated by right-clicking on the proc...
End:
*When Problems Occur [#u5238ddc]
If you encounter any problems while using "RPG Developer ...
//If you encounter any trouble while using "RPG Developer...
***Backup [#ebbf43ac]
-''We strongly recommend that you specify "Auto Backup" i...
#br
-Backup files can be accessed from the top menu [[History...
***Roll Back [#e469af06]
-''If an update causes a problem with this tool, it is po...
#br
1) After launching the steam client, open the gear icon o...
2) Select "BETAS" from the menu on the left side of the p...
3) Select the version you wish to roll back from the "Sel...
4) The update starts and rolls back to the specified vers...
''&color(red){Attention};''
We will gradually remove older builds of RPG Developer Ba...
***Responding to Problems When They Occur [#i9bad042]
-''When the "Exceptions" dialog box appears''
If a dialog box such as "An exception occurred at 00" is ...
Then please see [[Contact Us:https://rpgbakin.com/pukiwik...
#br
1) Press the "Details" button in the dialog.
2) Copy the entire contents displayed -> Paste into a not...
#br
-''When a crash report appears''
If the Crash Report dialog is displayed, please take the ...
Then please see [[Contact Us:https://rpgbakin.com/pukiwik...
#br
1) Press the "Copy to Clipboard" button in the dialog
2) Paste the copied content into a notepad application, e...
#br
-''If "RPG Developer Bakin" is terminated without generat...
Then please see [[Contact Us:https://rpgbakin.com/pukiwik...
-''If this tool does not launch''
If Bakin has stopped launching, the following actions may...
If it does not launch after trying the following, please ...
-- After launching the Steam Client, go to Properties (ge...
-- Try deleting settings.dat, FSMTool.dat and mapedit_doc...
-- Try updating the graphics board drivers.
-- Try to terminate the task of the sound utility "Nahimi...
-- Try to roll back to a previous version of Bakin, as de...
#br
-''Sample game does not launch''
Please make sure that the graphics board driver is up-to-...
Please terminate the task of the sound utility “Nahimic” ...
#br
If the game does not start after trying the above, please...
#br
[''Procedure'']
1) Go to [[this page:https://rpgbakin.com/pukiwiki_en/?pl...
2) Unzip the Zip file and run SystemInfo.exe in the folde...
3) Copy the contents of the resulting dialog to the clipb...
4) Please send that file as an attachment.
#br
-''Other Problems''
Please see [[Contact Us:https://rpgbakin.com/pukiwiki_en/...
***If the tool crashes, please check the Windows Task Man...
***Contact Us [#a1fbef30]
''&size(16){Please contact us with the following informat...
''&size(16){[[RPG Developer Bakin Official Site Contact U...
-''Information that Must Be Included in Your Inquiry''
--''System Report''
Please create and send us a system report to obtain infor...
#br
1) Launch Bakin and open "Configuration" on the left side...
2) Press the "System Report" button in "Configuration" to...
3) Press the Copy to Clipboard button at the bottom of th...
--''Text File recording the "Details" of the "Exception" ...
--''Text File recording the contents of the Crash Report ...
#br
-''Information that we may ask you to provide, if necessa...
You may be asked to provide the following information as ...
If it becomes necessary during the communication after yo...
#br
--''Zip File of Project Folder''
To create a ZIP file, open the project, right-click on th...
The exported file will be named "ProjectFolderName.zip", ...
#br
--''Windows Application Event Viewer Error Log ''
#br
1) Please launch an application called "Event Viewer" in ...
2) Under the section called "Administrative Events," erro...
3) If you click on an error, the details will appear in t...
4) In the dialog that appears after you name the file, ch...
The error list includes the time of occurrence, so you ca...
#br
--''Task Manager Dump''
#br
1) Start the Windows Task Manager
2) Locate the process for this tool in the "Apps" or "Bac...
3) A dump file is generated by right-clicking on the proc...
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![[PukiWiki]](./skin/BAKIN_logo_92.png "[PukiWiki]"){kind=logo}
