Contact Us
Inquiries about Bakin are accepted here.
Please feel free to contact us using the form that best matches your inquiry.
Also, when contacting us, please attach/share a system report file or images that will help us understand/resolve the problem as soon as possible.
[Additional Notes]
- Since the inquiry form is created with Google Forms, you will need to sign in with your Google account.
- We can’t answer questions about information or detailed software operation other than RPG Developer Bakin. We may not be able to answer your questions depending on the nature of your question.
- Please allow at least 5 business days for a response to your inquiry. Additionally, please be aware that it may take even longer to respond to questions regarding plug-ins or those requiring further research or verification.
- Please note that we do not provide individual responses to opinions or requests.
- Personal information provided in response to inquiries will be handled in accordance with our Privacy Policy.
- We will reply to your inquiry by email.Please check the following as you may not be able to receive our reply properly due to your receiving setting.
- If you are receiving e-mail on a personal computer
Please check your mail software or provider to make sure that your mail has not been sorted into a "junk mail folder" or other such folder. - For cell phone e-mail addresses
Please cancel your domain name preferences or set your e-mail settings so that you can receive e-mail from "rpgbakin_support@smileboom.com". Also, please cancel your URL-containing e-mail rejection setting and set it so that you can receive e-mails from PCs.
- If you are receiving e-mail on a personal computer
Inquiries Before Purchase
- How to purchase
- About Sample Games
- About Trial Version
- Others (comments/requests, etc.)
Inquiries After Purchase
- Questions (How to use Bakin, etc.)
- Comments and Requests (Features you would like to have and/or improve, etc.)
- Since the inquiry form is created with Google Forms, you will need to sign in with your Google account.
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